Established in 1995 in the field of Elevator's Automatic Doors, Ravankar Sematec Co. has always put its focus on and strive for the production of a series of well-diversified, top-notch products with the highest competitive quality, using the state-of-the-art facilities benefiting from highly knowledgeable and expert personnel. Implementing ideas driven from an strong research and development sector in order to develop and deliver the required know-how as well as using modern and internationally-recognized design methodologies have been always one of the main priorities of this organization.
The door products of the company are categorized under 5 different brands of, SEMATEC, FERMATEC, FOLDING, SINUS, and ECODOOR, each one having its own categories of products. Having different certificates of ISO 9001, ISO 14005, ISO 45001 and IMS Management Systems, this company, makes different products based on national and international standards (EN81), in a way that the diversity of products, colors and size ranges, along with the specific, modern and customizable designs, are intended to encompass and satisfy a broad range of application requirements, special projects and different clients’ desires.
In order to prioritize the customer’s satisfaction and to win their confidence, in addition to a set of comprehensive 24/7 after-sales services through phone calls, our website email and call-back services, a 40-month supportive product guaranty would not only serve as a sign of our products’ high quality but also ensures customers of our committment and sense of reasponsibility.

تضمین در دسترس بودن مداوم کالاها ظرفیت خود را در انبار به میزان قابل توجهی افزایش داده ایم ، فرایندهای تدارکاتی ما با ساخت یک انبار قطعات مکانیزه بهینه سازی و تسریع شده است.

در روانکار سماتک کیفیت کنترل نمیشود بلکه تضمین میشود ، تضمین کیفیت مداوم محصولات روانکار سماتک این اطمینان را حاصل می کند که کیفیت بالای محصولات به طور مطمئن و مستمر برآورده می شود.

گارانتی بدون قید و شرط تمامی محصولات روانکار سماتک و استقبال روز افزون مصرف کنندگان از تمامی محصولات روانکار سماتگ ، خود مهر تاییدی بر کیفیت بالای محصولات می باشد.

روانکار سماتک با تکیه بر دانش فنی و تجربهی تخصصی در زمینهی ارائهی خدمات پس از فروش درب های اتوماتیک، با هدف خدمترسانی بیشتر به مصرفکنندگان، آمادگی تامین قطعات یدکی خود در هر جای کشور را دارد.
برای ما خدمات معنایی فراتر از دسترسی از طریق تلفن همراه دارد. این به معنای فراهم آوردن بهترین پشتیبانی ممکن برای شما مصرف کنندگان محترم می باشد. ما به عنوان یک تولید کننده تمام عیار ، تمام قطعات استاندارد و لوازم جانبی مناسب را در اختیار شما قرار می دهیم.
We are committed to provide an effective support in the form of after-sales services for the products and different parts of the Ravankar Sematec Company, all over our country to the best of our abilities. Please contact us in this regard through the respective links or using the call-back service.
Guarantee Revocation Cases:
Incompatibility between product’s specifications and the Guarantee serial No.
Any kind of manipulation, scratching, damage or detachment of the serial ticket, hologram or product specifications. Any kind of manipulation or opening parts of the drive system and existing motors, … and damaging or distorting the its serial No.
Different damages due to the usages in any improper and non-standard conditions, or accidental circumstances, physical damages and technical faults and failures due to the impact, fire, fluid penetration into the device, electricity fluctuations, chemical materials and misuse of the device and parts
Change in the parts and product structure and implementing miscellaneous and improper spare parts.
Essential Items:
Providing for the guarantee services is contingent upon the existence of an authentic serial No. of Ravankar Sematec co. attached on the chassis and parts. Assessments of the aforementioned requirements is up to the company’s experienced technician and experts.
Our mission is to support the products and parts of Samatek Lubricant Company with all our might everywhere in this land. Get in touch with us.
Phone number |
021-46093276-7 |
|
Internal |
57594000: Internal 2 |
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Other contact numbers |
09108726966 09101590940 09902770377 |
Guarantee Conditions
The duration of the guaranty is 40 months from the time of production of the device. Guarantee service is only for repair or service of the device and includes free services for replacement of parts and a fee for repairment. Defects caused by design, material, assembly that occur as a result of normal use of the device during the warranty/guarantee period. The services of this kind include free replacement of the parts without charging repair fees. Defects caused by bad and improper installation are not the responsibility of the company and must be fixed by the installation company. But after fixing the problem, the guarantee service will cover that specific product and the associated parts. Maintaining the cleanliness and absence of foreign objects inside the sealing and cleaning of the rails and rotating parts is the responsibility of the customer's own service attendant.
Dear users, after studying the after-sales service, you can click on the link below to request an after-sales request.
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